Leadership and Team Development

Investing in leadership and team development is critical to enabling a high performance culture built on trust, connection, alignment and cohesion. Extraordinary results require a different mindset to maximise potential, grow talent and drive customer and business outcomes to thrive.

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Leadership and Team Development Services

  • High Performance Team (HPT) Program

  • Five Behaviours Team Assessment (Patrick Lencioni)

  • Whole Brain Thinking© (HBDI), DISC©, Life Styles Inventory (LSI) and Hogan Leadership and Team workshops

  • Team Effectiveness Modules

  • Program Co-Design, Delivery and Facilitation

  • Evidence based and best practice methodology to sustain behaviour change

  • Pre and Post workshop preparation, evaluation, reporting and follow-up

Learn More

We offer both off-the-shelf and customised programs to foster a culture of empowerment, inclusion, psychological safety, trust and connection to build High Performing Teams - which is now more important than ever.

Case Study

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Context

Transport for NSW is delivering an unprecedented $72.2b investment into a truely game-changing Future Transport strategy across NSW. The nation’s largest every infrastructure program has resulted in a complete organisational redesign of the Transport Cluster with new Branch’s and Leadership teams coming together for the first time. Executive and frontline leaders are challenged to form their teams and build trust, clarity and alignment to be able to deliver the programmes and commitments ‘to make NSW a better place to live, work and visit.’

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Solution

Mind The Gap partnered with the Technology and Innovation (TEI) and Customer Systems & Operations (CSO) branches to design a phased approach to building individual, team and leadership effectiveness for newly formed teams across the Customer, Service and Technology (CST) division. Mind The Gap facilitated five High Performance Teams (HPT) modules to fast track high performance (Form, Norm, Storm, Perform) and set team members and leaders up for success.

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Benefits

  • Increased levels of; trust, connection, alignment, cohesion, engagement, retention and overall productivity

  • Decreased attrition of key talent in a labour short market

  • Transparency and open communication across both the leadership team and individual teams

  • Greater understanding and awareness of team members in forming positive relationships for a high performing team

  • Case Study Results

  • 100%

    Participants agree the program helped to improve overall Engagement and Performance

  • 87%

    Participants would recommend the program to a colleague or friend

  • 99

    Workshops delivered over 20 teams over a 12 month period

  • 30

    Whole Brain Thinking© (HBDI) Individual and Team profiles completed

  • 88%

    Overall Average Participant Rating for the Hybrid Experience (In-person and Virtual)

  • $779

    Return on Investment per Employee

  • 95%

    Overall Average Facilitator Rating

  • $5,937,000

    Saved if every participant had only one Crucial Conversation rather than abandoning

  • 545

    Leaders and Team members completed the Program

  • +11%

    Increase in ‘Grievance Handling’ PMES (employee engagement) results (2022 )

  • +3%

    Increase in ‘Teamwork and Collaboration’ and ‘Learning and Development’ PMES (employee engagement) results (2022 )

  • +5%

    Increase in 'Job Satisfaction and Engagement' PMES (employee engagement) results (2022)

  • 89%

    of participants agreed the skills they learnt will help them to achieve their development goals

  • 90%

    of participants agreed they felt ready to apply what they had learned when they returned to the workplace