Our case studies

Leadership development, team performance, and capability programs — designed around evidence, measured by outcomes.
771
Total Workforce Population
9%
Decrease in Attrition
$427k
Saved in Direct Hiring costs
Vocus
How we built a Future Capabilities Framework across 771 employees that cut attrition by 9%, lifted engagement by 8%, and saved $427k in direct hiring costs — while giving every person a clear career pathway.
5,000
Employees completed both modules
98%
Overall Level of Satisfaction with the Classroom Experience
$153
Return on Investment per Employee
John Holland
How we designed and delivered a customised Sustainability Training Program for 5,000 employees at John Holland — achieving 98% classroom satisfaction and a $153 ROI per employee across their Building, Infrastructure, and Construction divisions.
2,493
Leaders and Team Members Completed a High Performance Teams Program
$5.9m
Saved if every Participant had one Crucial Conversation rather than Abandoning
+11%
Increase in 'Grievance Handling' Employee Engagement Results
Transport for NSW
How we co-designed and delivered a High-Performance Teams program across 2,300+ employees and two newly formed branches during Australia's largest ever infrastructure program — delivering $5.9m in saved conversations and measurable lifts in engagement, satisfaction, and retention.
420
Leaders and Team Members completed the Program
89%
Average Facilitator Score
+26%
Increase in Trust
Australian Institute of Company Directors
How we co-designed and delivered a High-Performance Teams (HPT) program across 420 leaders and team members during a $30m digital transformation at the Australian Institute of Company Directors — lifting engagement, trust, and pride scores in under 12 months.
$544,500
Saved in cost per hire due to decreased attrition rate
135%
Reduction in time for job mastery from 36 months down to 6 months
-22.5%
Decrease in attrition rate (2022 results)
Water NSW
International recognition for an onboarding program to address psychosocial risks and hazards during the 2022 La Nina Event.
1,856
Participants completed the program
97%
Participants felt confident to provide support to a colleague experiencing BDH behaviours
92%
Leaders felt confident supporting an employee experiencing BDH behaviours
Sydney Metro
Building a Psychologically Safe Workplace: How Mind The Gap Delivered a Respectful Behaviours Program for Sydney Metro.

Performance gaps don't close themselves.


One conversation. Complete clarity on what needs to change.
‍
Book a Conversation
Building the future of leadership execution
info@mindthe-gap.com
+61 2 8095 0280
Level 11, 10 Carrington Street, Sydney, 2000, Australia
Connect
Linkedin
© Mind The Gap 2026. All rights reserved.
We acknowledge the traditional custodians of all the various lands on which we work and gather. We recognise and celebrate the diversity of Aboriginal Peoples and their ongoing cultures and connections to lands and waters across Australia.